NJOI is available for a one-time payment of RM328 (GST incl.) at any authorised NJOI retailer. An additional RM100 standard installation fee applies.
Customers will be provided with the following:
**Get RM60 worth of preview to selected Premium Channels for 30 days (Mustika & Ying Shi) + Sports Pack which is equivalent to two prepaid vouchers.
**Preview to Premium Channels will be activated within 7 working days of NJOI account activation
Top up / Activation instructions
Scratch the grey panel at the front of card to obtain your 16 digit code.
Type 111 <space> IC Number <space> 16 Digit Pin Code and SMS to 33310.
(RM0.00) No additional charge except for standard telco charge applies.
If you have more than one NJOI account kindly use your Smart Card number and NOT the IC number of the registered NJOI account holder
Channel Purchase Instructions
Go to Njoi Service Portal channel 200 to purchase your channel
Type: 000 <space> NJOI Account Holder IC Number and SMS to 33310Check Balance Instructions
<!–If you have more than one NJOI account kindly use your Smart Card number and NOT the IC number of the registered NJOI account holder
1. If you have more than ONE account, please use your Smartcard number and NOT your IC number.
2. (RM0.00) No additional charge except for standard telco charge applies.
3. For any enquiries, please contact us at 03-9543 8100 (8am – 12 midnight).
Live TV Channels – Don’t miss what’s on TV. Catch what’s live on your devices anytime, anywhere you are in Malaysia.
Live Sporting and Entertainment Events – From your favourite sports to live entertainment and red carpet events, watch it all live on Astro on the Go.
TV Shows – Watch your favourite TV shows on demand.
Movies – Watch a movie from our Astro First, Astro Best, or Video On Demand movie library on Astro on the Go.
The channels and content available to you on Astro on the Go are subject to your individual subscription.
Pick, Watch, Instantly. On Demand (OD) is the new way of enjoying entertainment. OD by Astro enables Malaysians to personalize their TV viewing experience where they can pick and choose their favourite shows from a rich choice of content including the latest and the biggest box office movies and complete seasons of TV series and watch instantly on multi screens.
On Demand is a service which allows you to select and watch desired programs anytime at your convenience. There are three types of On Demand services.
If you have connect your PVR to home Wi-Fi, you can access your free preview of OD Plus until 30 April 2016. Please call Astro customer service at 03 9543 3838 to activate the free preview of OD Plus.
Rain fade is common to satellite television services especially in tropical countries with heavy rainfalls such as Malaysia. This condition tends to be brief, lasting only as long as the heavy cloud condition persists.
Astro is committed to improving its broadcast service. You can also try to optimise your viewing experience by following these simple tips below.
TIP#1: Have your Astro dish alignment and LNB performance checked by an authorised Astro installer every two to three years (charges will apply).
TIP#2: Make sure the cable running between the dish and decoder is an original cable supplied by Astro and that it is not twisted or damaged.
TIP#3: Keep the cable as short as possible to ensure that the connection on the decoder is tightly in place and that the cable is securely clamped.
TIP#4: Never split a single cable between more than two decoders unless the correct type of splitter is used and installed by a qualified and authorised Astro Installer.